Privacy Policy

Introduction

Faststory LLC ("we," "our," or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, process, and protect your information when you use our website, services, and educational platforms. As a company operating in the European Union, we comply with the General Data Protection Regulation (GDPR) and other applicable privacy laws.

Data Controller Information

Faststory LLC is the data controller responsible for your personal data. You can contact us regarding any privacy matters at:

• Email: privacy@faststory.top
• Phone: +31 135995333
• Address: Beukenlaan 55, 5054 LK Tilburg, North Brabant, Netherlands

Data We Collect

We collect different types of information to provide and improve our financial education services. The data we collect includes:

Personal Information You Provide

• Contact information (name, email address, phone number, mailing address)
• Account credentials (username, password)
• Payment information (processed securely by third-party payment processors)
• Educational preferences and goals
• Communication preferences
• Information you provide in forms, surveys, or when contacting customer support

Automatically Collected Information

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent, click patterns)
• Cookies and similar tracking technologies
• Location data (general geographic location based on IP address)

How We Use Your Information

We use the personal data we collect for various purposes based on legitimate business interests, contractual obligations, and your consent. How we use your data includes:

Service Provision

• Providing access to our educational content and services
• Processing payments and managing your account
• Delivering personalized learning experiences
• Tracking your progress and providing recommendations

Communication

• Responding to your inquiries and providing customer support
• Sending educational content and course updates
• Notifying you about changes to our services or policies
• Marketing communications (with your consent)

Improvement and Analytics

• Analyzing usage patterns to improve our services
• Conducting research and development
• Ensuring security and preventing fraud
• Complying with legal obligations

Legal Basis for Processing

Under GDPR, we process your personal data based on the following legal grounds:

• Contract Performance: To fulfill our contractual obligations when providing services
• Legitimate Interest: For business operations, security, and service improvement
• Consent: For marketing communications and optional data processing
• Legal Obligation: To comply with applicable laws and regulations

Data Sharing and Disclosure

We do not sell your personal data to third parties. We may share your information in the following circumstances:

Service Providers

We work with trusted third-party service providers who assist us in operating our business, including:

• Payment processors for secure transaction handling
• Cloud hosting providers for data storage and website operation
• Email service providers for communications
• Analytics providers to understand website usage

Legal Requirements

We may disclose your information when required by law, court order, or government request, or to protect our rights, property, or safety.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this privacy policy. Our data retention practices include:

• Account information: Retained while your account is active and for 3 years after account closure
• Payment records: Retained for 7 years for tax and accounting purposes
• Marketing data: Retained until you withdraw consent or for 2 years of inactivity
• Website analytics: Anonymized after 26 months

Your Rights

Under GDPR and applicable privacy laws, you have the following rights regarding your personal data:

Access and Portability

• Right to access your personal data and receive a copy
• Right to data portability in a structured, machine-readable format

Correction and Deletion

• Right to correct inaccurate or incomplete personal data
• Right to erasure ("right to be forgotten") under certain circumstances

Processing Control

• Right to restrict processing of your personal data
• Right to object to processing based on legitimate interests
• Right to withdraw consent at any time

Exercising Your Rights

To exercise any of these rights, please contact us at privacy@faststory.top or +31 135995333. We will respond to your request within 30 days. You also have the right to lodge a complaint with a supervisory authority if you believe your privacy rights have been violated.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. For detailed information about our cookie practices, including how to manage your preferences, please see our Cookie Policy.

International Data Transfers

As we operate primarily within the European Union, your data is generally processed within the EU. If we transfer data outside the EU, we ensure appropriate safeguards are in place, such as adequacy decisions or standard contractual clauses approved by the European Commission.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Our security measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and employee training
• Secure payment processing

Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children under 16. If we become aware that we have collected personal data from a child under 16, we will take steps to delete such information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: privacy@faststory.top
• Phone: +31 135995333
• Mail: Faststory LLC, Beukenlaan 55, 5054 LK Tilburg, North Brabant, Netherlands

For general inquiries, you can also reach us at contact@faststory.top.